Cursor not showing in telnet conections

Hello,

Thank you for reaching out to us regarding,

I see, could you confirm which version of RDM you are currently using?

I'm also wondering if you are encountering this issue with all your Telnet entries only with a specific entry?

Let me know,

Best regards,

Hey,

Thanks for the response.

I'm using RDM version 2022.3.30.0 64-bit, and the issue is happening in all of my telnet entries.

Hello,

Thank you for your reply,

I see, could you generate some logs of this issue, you can follow this knowledge base article to do so:
https://kb.devolutions.net/rdm_send_ssh_logs.html?

This article is for SSH Shell sessions but the process is the same for Telnet entries.

I will be sending you a link in a private message so that you can send us the logs securely.

Best regards,

I have uploaded the log file as asked.

Hello,

Thank you for your reply,

Perfect, I will contact our engineering department with the logs and keep you updated with any news I receive.

Best regards,

Hey,

I updated RDM today to version 2022.3.31.0 64-bit hoping it would maybe fix the issue. The issue is still happening. I can generate new log files in this version ifi you'd like.

Hello,

Thank you for your reply,

I see, I've opened a ticket to our engineering department regarding your issue,

I will keep you updated with any news I receive or if further logs are required.

Best regards,

Hello,
Is there any updates regarding this problem? Just wanna know if this is an issue to be solved soon or no.

Hello,

A fix should be available in RDM 2022.3.32.0 which released this week. Could you try it out and see if it helps?

Regards,

Hey,
Just updated the version and everything is fixed and working perfectly. Thank you for your efforts.
I'll leave this image to show that the issue is fixed.

Thanks for the feedback, I'm glad it works for you now.

Regards,