Manually select the Jumphost befor each connection establishment

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Manually select the Jumphost befor each connection establishment

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We are a service provider with a Service Desk, so our technicians have to remote support our customers daily. They are often connected to more than one customer side...

Can you invent that it`s possible to manually select the Jumphost before each connection
establishment? (Our technicians would like to use multiply jumphost connections at once.
Currently they use multiple VMs to switch between). We would like to use 1-3
jumphosts per technician. They should be able to select the jumphosts by
themselves easily.

Thank you very much!


All Comments (3)

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Hello,

Just to clarify your request, could you describe what kind of jump host you're talking about? Is this for RDP (through RDM Jump), SSH, etc? Maybe a screenshot would help, I just want to make sure I properly understand your request.

Regards,

Hubert Mireault

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Hello,

yes, we use RDP to connect to the Jumphosts in our DMZ. (https://help.remotedesktopmanager.com/overview_whatisrdmjump.html)

It would be helpful to choose the RDM Jump manually right before a connection establishment.

rdmwin4059
For example: Maybe this RDM Jump window could be displayed every time before the connection to the customer client will be established. So the techinican can always use his assigned jumphosts.


Regards
Timo Kern

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Thank you for the clarification, I understand what you mean. I have opened a ticket and we will see what we can do.

Regards,

Hubert Mireault