Upgrade RDM free and Yubikey no longer accepted (Invalid Yubikey code)

Upgrade RDM free and Yubikey no longer accepted (Invalid Yubikey code)

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I have just manually upgraded RDM Free with  2022.3.29.0 (as check upgrade doesnt launch the setup after downloading) and Yubikey authentication was working before I upgraded, but after the upgrade I am no longer able to get in to the Database as I get a Invalid Yubikey code message. Is there a way of either rolling back or opening the software without the default database?

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All Comments (1)

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Hello,

Thank you for contacting us on that matter!

Have you configured the Yukibey under File -> Options -> Security or was it on the local data source itself? If it is the first case, would it be possible for you to open your task manager and make sure that RDM is not running? Once this is done, you can do the following in order to be able to open the application.

1- Go under your %localappdata% - > Devolutions -> RemoteDesktopManager folder
2- Locate the RemoteDesktopManager.cfg file
3- Rename this file "RemoteDesktopManager.old"
4- Launch RDM

Let me know if that helps!

Best regards,

James Lafleur