RDM 2022.3.x freezes (stuck at loading connections) when connecting or disconnecting from VPN
Hi! We use Devolutions Server and RDM 2022.3.x at the moment. We use macs and PC's. From version 2022.3.x the RDM client freezes if we connect or disconnect from VPN and after a while we have to kill it in task manager. It has always been user un-friendly when connecting or disconnecting from vpn where you have to logon again (using o365) and all of that but in the end it worked. From this latest upgrade it has really worsen and i don't know what the issue is really. It gets stuck at Loading connections and it doesn't run the login webpage (which might be the problem here). And because of that maybe it can't move forward.
rdm-2022-12-12_12-31-40.png
Hello,
Thank you for contacting us on that matter!
A link has been sent to you in your case 00016183. During our remote session, we will be able to investigate this issue.
Best regards,
James Lafleur
Hi Sebastian,
I notice from your screenshot that you are using 2022.3.9. Would it be possible for you to update to 2022.3.11 and see if it fixes it?
If it doesn't fix it, like my colleague said, we can take a look over a remote session and dig a bit deeper.
Best regards,
To follow up on this case with Sebastian, he managed to fix his issue by updating to the latest version of RDM Mac.
Best regards,
Yannick Leblanc