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Cannot (re-)apply license to XML-type Data Source since "breaking change" to RDM

Cannot (re-)apply license to XML-type Data Source since "breaking change" to RDM

avatar
itsuppliers

Hello,
Since Devolutions decided to change the license model, as far as I understand, from simply applying the licensing to the application and instead to the individual data sources (🤷) , I've found I cannot re-apply my license to an "XML Individual (Free)" type database, and therefore key feature's I've paid for like KeePass are now unavailable.

This can be tested by selecting an SQLLite-type database and confirming the presences of the "Licenses" button in the Administration menu, but when selecting "XML..." only "Reports" and "Vault Settings" options are present.

Could Devolutions confirm if this is an oversight or is the intention to force people away from XML data sources?

All Comments (1)

avatar
Richard Boisvert

Hello,

As part of the unify project to merge the Free and the Team (Enterprise) installers of RDM, the license is now applied directly at the data source level. For more details, you can refer to
https://blog.devolutions.net/2022/10/news-remote-desktop-manager-is-changing-for-the-better/

This change also means that the only personal data source that can have a license applied are SQLite and the Devolutions Password Hub Personal, other ones, such as Google Drive or, unfortunately in your case, XML, can no longer unlock the Team feature. The change in Hub Personal, for example, allows you to have multiple computers connected to it, all having the Team features, and only having to manage the license in one location, making it easier to manage your license.

SQLite l, on the other hand, is a more secure way to maintain your information locally, since that data is encrypted inside. You can also easily migrate to it by performing an export of your XML data source, and an import in the SQLite after. You can refer to this KB for more details - https://kb.devolutions.net/rdm_data_migration.html

You can then enter your license key under Administration > Licenses. You will be all set at this point! We understand your disappointment, bit hopefully this will make the transition as painless as possible.

Best regards,

Richard Boisvert