Hi. This one is strange. So we renewed out licensing back in August and ever since today, any BeyondTrust (BT) connection I try to open, I get the attached error:

So it was working fine between August and today.
I checked with my co-workers and none of them are getting this; just me. I checked with our BT admin and she said they haven't done any updates. So, if my co-workers updated their copies with the new license key and they are working fine, what is going on with my end? Thinking it was a problem with my version, I updated to version 2022.3.21.0 and that didn't do anything. I also verified that the new license was installed, and it does say it expires 8/23. Can you tell me what's going on please?
Thanks,
Brian
Hello Brian,
Thank you for contacting us on that matter!
Could you please use the link below to download RDM 2022.3.23.0 and see if this issue still occurs?
https://cdn.devolutions.net/download/Setup.RemoteDesktopManager.2022.3.23.0.exe
Also, what type of data source are you currently using?
Best regards,
James Lafleur