2022.3.xx.0 crashing on ARM Systems
The last Versio that was running fine under Windows 10/11 on ARM Systems was 2022.2.29.0, installes in Program Files (x86).
Since switching to Version 2022.3.xx.0 and changing the directory to Program Files any RDP Session is crashing.
New installed Windows VMs with only RDM installed crashing to, actual .NET 6 installed.
Crash Message says:
Name der fehlerhaften Anwendung: RemoteDesktopManager.exe, Version: 2022.3.21.0, Zeitstempel: 0x8a079b6b
Name des fehlerhaften Moduls: mstscax.dll, Version: 10.0.22000.1219, Zeitstempel: 0x6b04fe62
Ausnahmecode: 0xc000041d
Fehleroffset: 0x000000000090d990
ID des fehlerhaften Prozesses: 0xba58
Startzeit der fehlerhaften Anwendung: 0x01d8f934d2c0b38a
Pfad der fehlerhaften Anwendung: C:\Program Files\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe
Pfad des fehlerhaften Moduls: C:\Windows\system32\mstscax.dll
Berichtskennung: 2c27c5c8-aff9-4aef-a24e-f81cbae4aef1
All Comments (3)
Hello,
Could you try to disable the RDP API hooking to see if it helps with your issue? You can follow the instructions in this KB: https://kb.devolutions.net/access_violation_exception_error_rdp_sessions.html
If it does not help, could you try to make the following registry change to make sure RDM is using ARM:
$RdmIfeoRegPath = "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\RemoteDesktopManager.exe"
New-Item -Path $RdmIfeoRegPath -Force
New-ItemProperty -Path $RdmIfeoRegPath -Name 'PreferredMachine' -Value 0xAA64 -ForceSource - https://forum.devolutions.net/topics/36281/rdm-no-longer-working-on-surface-x-arm#167955
Let us know if it helps!
Best regards,
Richard Boisvert
Good morning Richard,
thanks for the fast response, api hooking was the solution, i changed it in the options and any rdp session is working like ssh and co.
Thanks for the hint.
Christian
Same here, disable API hooking and problem solved.
Great product, great support!