Every time i try to open a remote connection to a computer the program (RemoteDesktopManager.exe) close.

Published 3 years ago

Faulting application name: RemoteDesktopManager.exe, version: 2022.3.18.0, time stamp: 0xd9ab1658
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x44f8
Faulting application start time: 0x01d8f90038efe944
Faulting application path: D:\Portables\RemoteDesktopManager\RemoteDesktopManager.exe
Faulting module path: unknown
Report Id: 9f9c24e0-9cfa-4976-b151-8e17768d9ea9
Faulting package full name:
Faulting package-relative application ID:

All Comments (2)

James Lafleur

Published 3 years ago

Hello,

Thank you for contacting us on that matter!

Would it be possible for you to create a portable installation of the latest version of RDM and see if this issue still occurs? To do so, you will need to do the following:

1- Download the .zip file below:
https://remotedesktopmanager.com/home/thankyou/rdmbin
2- Create a new folder on your Desktop
3- Extract the content of the .zip file into the folder created at #2
4- Go to this folder once the .zip file has been extracted and run remotedesktopmanager64.exe
5- Connect to your data source

Best regards,

James Lafleur

James Lafleur

Published 3 years ago

As per the Faulting application path of the report, I can deduce that you are already using portables installations of RDM but I would like to confirm if this issue occurs with a clean portable installation of RDM.

Also, what type of data source are you currently using?

James Lafleur