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How to change default viewer for PDF Documents on RDM?

How to change default viewer for PDF Documents on RDM?

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brunopasalic

Hi everyone :)
I have a problem with viewing PDF documents on RDM. We have many instructions stored in our file system, and we are adding them to RDM with the "Document - link to file option".
When "Default" or Microsoft Edge is selected on the "PDF Viewer" page, we see only a gray screen, but we can open instructions without problems using the Google Chrome option.

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So my question is how can we change Google Chrome into the default viewer? Or is there any option to batch edit all our Instructions and set them to use Google Chrome, so we don't need to do it one by one.

Thank you in advance.
Bruno

All Comments (1)

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James Lafleur

Hello Bruno,

Thank you for contacting us on that matter!

Since the Google Chrome option works for you, I would recommend opting for this option to manage your documents. To quickly apply this change on multiple entries at once, you would need to use the "Edit Special Action" feature. For more information, please consult this link: https://kb.devolutions.net/batch_edit_rdm.html

The following script will allow you to make this change. I recommend trying it on a few entries first to see if it works for you.

$connection.Document.PDFViewer = "Chrome"; 
$RDM.Save();


Best regards,

James Lafleur