Error opening RDP that credentials supplied to the package were not recognized
Error opening RDP that credentials supplied to the package were not recognized
I am using the following version:
When I connect to any RDP session I get an error that ""The credentials supplied to the package were not recognized".
The connection works fine in the normal Microsoft RDP app.
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All Comments (3)
Hello,
Thank you for contacting the Devolutions Support Desk !
It seems that no username or password was entered into the entry, where exactly are the credentials coming from ?
Best Regards,
Hi
Thanks. I am sure in previous version, if it was not supplied, it would ask you for the credentials. Or am I mistaken?
Hello,
I found this link from a user who had the same issue: https://learn.microsoft.com/en-us/answers/questions/53514/credentials-supplied-to-the-package-were-not -recog.html
If you are trying to connect to an Azure AD machine, you should check the "Azure AD host" checkbox in its RDP. 
This means that RDM automatically adds the "AzureAD\" prefix to its user in the backend since it is required to connect to an Azure AD.
If I'm wrong, let me know !
Best Regards,