RDM 2022.2.20.0 Register Product button missing...
Hello!
After upgrading to v2022.2.20.0 of RDM, the Register Product button is gone and we have a bunch of users who can't apply the renewed license we just received.
Is it hidden somewhere, or do we have to wait until the current license expires to be able to input the new key?
Cheers,
MRaybone.
All Comments (7)
Hello,
What data source type are you connected to?
Now you can assign licenses in Administration - Licenses as per the following online help page.
https://help.remotedesktopmanager.com/rdm_administration_licenses.html
Best regards,
Érica Poirier
Heh wow ok that's a complex solution for registering some users. Is it not possible to do it manually in the application itself? I'm not connected to any data source.
Cheers,
Mark.
Hello,
They just need to go in the same Licenses section in the Administration menu if they are using a local SQLite data source to register their RDM.
Best regards,
Érica Poirier
Hello,
That's the thing - they aren't. It's manual. Can this not be done manually anymore?
Cheers
Mark.
Oh wait, so you mean if they just go into Licenses, Add and paste the key in it picks it up from there?
Hello,
Thank you for your feedback.
That's totally right!
Best regards,
Érica Poirier
Heh ok awesome!
Feature request: Can Devolutions make that a bit more obvious please? It totally stumped an entire development team...