Unable to copy paste file in RDP

Hello,

Thank you for contacting us on that matter!

I would first like to verify if the issues you describe still occur if you switch your RDP session to the External display mode. This will allow us to confirm if the issue originates from RDM itself, or from the ActiveX used for Embedded RDP connections.



Best regards,

I just try, same problem with External Display.

Hello,

Thank you for your response! In that case, we can proceed to the next test. Do you have the same issue if you access the same remote host via mstsc.exe outside of RDM?

Best regards,

Hello,
Outside of RDM I have no issue.

Hello,

Thank you for your reply!

I would be curious to verify, in the properties of your RDP sessions, your configurations under the Local Resources tab. Would it be possible to provide us a screenshot of this tab, free of sensitive information?

Best regards,

Hello,
Please find below the properties of one of my RDP session.

Hello,

I'm suspecting that the issue might be tied to the ActiveX we use for RDP sessions.
In order to verify this theory, I have a test I'd like you to do with when you have some time, using RDC Manager, a different program that uses the same ActiveX for its embedded RDP sessions.

You can download the application RDC Manager from the following page
https://kb.devolutions.net/rdm_rdc_manager.html?q=embedded#description
Please try to recreate one of your problematic sessions using RDC Manager and let us know if you have the same issue using it.

Best regards,

Hi,
The copy/paste works with RDC Manager from Sysinternal.

Hello,

Thank you for your response. In that case, I would like to verify what you are copy-pasting in your RDM sessions exactly, to see if I can replicate the issue you are experiencing on my side.

Best regards,