0 vote
A VPN "Session" with the close option "On Session Close" will immediately disconnect the VPN when the last tab for that VPN group is closes. This is an issue as end users will frequently close the last tab before opening a new tab in the same VPN group less than 5 seconds later. As RDM disconnects the VPN immediately the user needs to wait for the connection to fully disconnect before RDM then re-connects the same VPN again. This impacts the user experience and productivity.
Feature request:
A new entry called "Confirm On Session Close" when when the last tab of the VPN group closes, RDM will prompt the user to either "keep VPN open" or "Close VPN". If the user opts to keep the VPN open then RDM will:
Alternative Option:
Modify the "On Session Close" to have an additional option called "Delay close by" which consists on an enable checkbox and a configurable delay text box. Which when enabled will prevent the close of the VPN for the time specified. Then if a user re-opens a new entry tab for the same VPN group before the delay expires then the VPN will remain open.
Existing support ticket number: 00006386
Hello,
Thank you for the request. I've opened a ticket so we can add such an option to RDM.
Regards,
Hubert Mireault