Server - Remote management (iLO) with linked credentials doesnt work

Server - Remote management (iLO) with linked credentials doesnt work

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'Server - Remote management' when having iLO credentials linked to entry doesnt work, nothing happens when pressing the button for 'Server - Remote Management'.

Tried with RDM version 2022.1.25 & 2022.1.27

As soon as I remove the linked account and click the button under Management tools for 'Server - Remote management' it works, i'e brings up the iLO.

/Kaj

All Comments (3)

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Hello,

Could you specify which credential type you're using to store your credentials ?

I'd also like to know which entry type you're using to access your server ?

If you have any further inquiries or issues, don't hesitate to contact us and we will be happy to help you.

Best Regards

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Hi!

RDP as entry type and username password as credential type. Let me know if I misunderstood your question.

/Kaj

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Hello Kaj,

Thank you for your response!

We don't seem to be able to replicate the issue you are experiencing on our side, so I would be curious, if possible, if you could provide us screenshots of the current configurations of your RDP session so we can test with the same settings on our side. Ideally, we would need both the General and the Remote Management sections of your entry's properties. You can of course hide any sensitive information in the screenshots.

Best regards,


Gabriel Degrandpré

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