Windows to Mac via ARD with clipboard transfer enabled breaks HTML clipboard contents on Mac

Implemented

Windows to Mac via ARD with clipboard transfer enabled breaks HTML clipboard contents on Mac

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I was fighting with copy and pasting a HTML signature into GMail and decided to try it locally on my MacBook Pro which worked as expected. After playing with the 'Enable Clipboard Transfer' setting in the connection properties I found that if this feature is enabled I am unable to copy HTML content to the clipboard, it is always stripped down to plain text. Once disabled the clipboard behaves as expected and allows me to copy / paste HTML contents on the remote Mac system.

Ideally the clipboard feature would leave the clipboard contents on the Mac system untouched. If it's a restriction of Windows <-> MacOS clipboard compatibility I understand only copying plain text to my Windows system, but it shouldn't modify the contents of the clipboard on the Mac.

Not sure if this can be easily fixed, but I did putz around for a bit thinking it was the browser or something else keeping me from copying my HTML signature into GMail. Even if there isn't a fix, this might be useful to others that encounter this issue.

I'm using RDM Version 2022.1.27.0 64-bit on Windows 10, connecting to a MacBook Pro running macOS Monterey 12.4

All Comments (3)

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Hello,

Thank you for contacting us regarding this,

I will contact our engineering department regarding this and will keep you updated on any news I receive.

Best regards,

Samuel Dery

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Hello,

Thank you for your patience,

I wanted to inform you that this issue should be resolved in RDM 2022.2.9.0.

Unfortunately, I do not have an exact release date for this version, you can however follow our release notes from this page:
https://devolutions.net/remote-desktop-manager/release-notes

Best regards,

Samuel Dery

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Great to hear! Thanks for the update, I have some additional bugs that I've run across that I'll create a new thread for since it's not related to ARD.

Looking forward to the future release, I'll keep an eye out for it.