Can we have a plugin for the RUSTDESK management App

Hello,

Do you know if they have an API or SDK, for us to do the integration? From a quick look I couldn't find anything unfortunately.

Regards,

I'd love to have it to. I don't know if they have an API but I saw that they have switches (exemple: rustdesk.exe --connect 123456789).

I don't know what is the others switches, the docs doesn't look to be completed yet.

Thank you for the details. I've opened a ticket so we can investigate. At least if they have command line switches we will be able to do something.

Regards,

Hello,

We've been looking into the integration of RustDesk and we'd like to know if having a Connect (sending the ID) is enough for your purposes. We found support for this command line but none for passwords. If you know of such, we'd appreciate you sharing it with us here. Otherwise, if connect suffices, we could implement it.

Regards,

For me it's ok. Can you leave the password box on? To have reference and the future.

I think they will add a switch in the next release for passing the password directly, so maybe you can upgrade it later.

Thank you very Much! :)

Hello,

We've added support for RustDesk, you will be able to enable it in the Add-on Manager located in the Tools section. This will be available in our 2022.3 version. It currently only supports the ID, we'll keep track of their developments and add password handling if they make it available.

Regards,

Thank you very much! :)

Jafran Majeau

Please tell me if this RustDesk plugin can still save a password, so you can connect to the session and not enter it additionally? Similarly configured plugin Anydesk, but it has a field "password" in the RDM, and therefore in the remote control window Anydesk password is not necessary to enter.

Hello,

When we implemented this a few months back, RustDesk did not support sending passwords through remote configuration. This still seems to be the case from what we can tell. We do not have a password field in the entry because it simply could not be used. Feel free to contact RustDesk and request this support from them. Should they implement the necessities, we will then investigate the possibility of support it ourselves.

Regards,

Hello,

Correct me if I am wrong, but having password recorded in RDM entry enables me to copy it to clipboard and paste it into a password field when presented by the remote system whatever it is. If so, it would make sense to enable us to record the password, regardless of the fact that it cannot be transfered for unattended login.

Regards,

Ivo

Hello,

After discussing it, we've decided to add the Password field for storing purposes. It's worth noting that after the change, you'll be able to use the Events properties of the entry to Copy the Password to your Clipboard as you're launching it (Screenshot A). This could help you save some time by copying the password automatically when opening the entry. Make sure you Allow resolving the Password variables in Security Settings of the entry as well (Screenshot B). If you're having trouble getting this specific behaviour to work, see https://kb.devolutions.net/unable_use_$password$_variable.html

Regards,

Thank you Jafran, both for implementing this, and for suggestions how to use it.

BR,

Ivo

hello guys,

i have installed the latest version, but i can't find the password field. what am i doing wrong?

Hello,

Indeed the password isn't available yet for the RustDesk entry.

I will check with the engineering team and I will keep you posted.

Thank you for your patience.

Best regards,

Hello,

I got the confirmation from the engineering team that the password field will be available in version 2023.1.

Best regards,