Remote Screen always same size regardless of settings. Always has scrollbars

Hello,

Thank you for contacting us regarding this,

I'd like you to try the following in your entry "Properties" under the "Display" section, Change the "Remote Desktop size" to "Current Screen Size" do you still have the scrollbars?

I'm also wondering if you've tested using some of the available resolutions in the Remote Desktop size" field? Was this working for you previously?

Let me know,

Best regards,

Hi,

None of the settings make any difference. They seem to do absolutely nothing. This was never working, I have only just started using your product. The resolution options also do nothing.

Always scrollbars.

Hello,

Thank you for your reply,

I see, do you encounter this issue with all your remote hosts or only this specific one?

Let me know,

Best regards,

Hi Samuel,

Yes all hosts. They all end up with scrollbars regardless of the settings configured.
I've tried rebooting both local and host etc but no changes.

Hello,

Thank you for your reply,

I see, If you update to the latest version of RDM Mac 2022.1.16.0 do you encounter the same issue?

I would also like to confirm if you've been closing and restarting the connection after performing changes in your entry "Properties"? It would need to be done for the changes to take effect.

Let me know,

Best regards,