V 2022.1.15 does not connect to RDP servers
Hi,
I installed V 2022.1.14 and it was unable to connect to SSH consoles.
The day after I installed 2022.1.15. SSH is ok, but a new problem exists:
when I try to connect to RDP servers, it tries (3 times) without success.
Pls let me know if you need more info and how to get it.
Thx Francesco
PS
And to add another info: V 2022.1.13 is ok in both these functions.
All Comments (7)
Same her with 22.1.15 version, RDP not working anymore.
del
Hello,
A ticket have been made and our engineering team has been notified about the issue
We will keep you updated if we need anything or if there's any development.
Best regards,
Michel Lambert
Hi rigillo and bjornardahl,
Could you confirm if disabling the Clipboard sharing solve the connection issue? You can do so by unchecking the following option:
AAl
Also, could you generate session logs and sharing them with us? You can do this by following these instructions: https://kb.devolutions.net/rdm_mac_enable_send_rdp_logs.html?q=session+logs
Best regards,
Xavier Fortin
Clipboard.png
I add some info:
a) Sometimes it connects, but I cannot find a reason. And as soon as it starts connecting, it continues to work.
b) yes, it seems that disabling clipboard sharing it starts working.
Logs will follow
it´s working now, but i have not made any changes her.
Will try disabling clipboard if it stops working again.
Alright, thanks for the information. I've linked this thread to our already opened ticket on this.
In the mean time, you can rollback to 2022.1.12.0.
Enterprise version: https://cdn.devolutions.net/download/Mac/Devolutions.RemoteDesktopManager.Mac.2022.1.12.0.dmg
Free version: https://cdn.devolutions.net/download/Mac/Devolutions.RemoteDesktopManager.Free.Mac.2022.1.12.0.dmg
Best regards,
Xavier Fortin