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RDM crashed while editing entry, entry now locked for editing by me. How to unlock?

RDM crashed while editing entry, entry now locked for editing by me. How to unlock?

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(user deleted)
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Hi all,

We use RDM Enterprise with DVLS. Today, I was editing an entry using RDM when RDM crashed. When I reopened it, it now shows the entry is locked for editing and can not edit it from RDM. Editing through the DVLS web interface still works.

How can I unlock this entry?

Thanks,
Patrick

All Comments (5)

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Erica Poirier

Hello,

What RDM and DVLS version are you using?

Could you please try to reset the cache on the DVLS web Ui inn Administration - Reset Server Cache and reset the RDM local cache with CTRL+F5 or CTRL+Refresh?

Let me know if that helps.

Best regards,

Érica Poirier

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Erica Poirier

Hello,

Could you please try to unlock it with right-click on the entry and select Check In?

forum image

Let me know if that solve your problem.

Best regards,

Érica Poirier

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Xavier Fortin

Hi Patrick,

If you are referring to the Edit Lock:



You can release it from the Opened Sessions -> Entry States tree:



Best regards,

Xavier Fortin

ReleaseLock.png

Lock.png

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Hi Xavier and Érica,

Thanks for the responses. Xavier's suggestion worked for me.
Solved!

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Erica Poirier

Hi Patrick,

Thank you for your feedback and glad Xavier's solution worked for you.

Best regards,

Érica Poirier