Fortinet SSLVPN Client 7

Hello,

Thank you for contacting us on this matter!

Allow me to ask you a few questions to help us determine what could be causing this issue.

• What version of RDM do you currently use?
• What type of data source do you use with RDM?
• Would it be possible to provide us screenshots of the current configurations of your VPN entry? You can of course hide any sensitive information.

Best regards,

Hey!

sorry for forgetting these basic infos.

• I'm using that RDM Free 2022.1.25.0 64-Bit
• I'm using a Local Data Source
• Screenshot is possible, but not sure if it helps
• I switched from Windows 10 to Windows 11 on a new device, so I can not say 100% thats its not a FortiClient issue. Uses that Export/Import feature to move it over.

Hard to get some protocols on my side. So the VPN configs are the same as on the Windows 10 machine.

Let me know, what I can sent you as well :)

Hello,

Thank you for your reply! Just to make sure, I would like to verify if, outside of RDM, you still use the same configurations to connect to your VPN on the new Windows 11 as you did on Windows 10?

Best regards,

Hey,

I would like to verify if, outside of RDM, you still use the same configurations to connect to your VPN on the new Windows 11 as you did on Windows 10?

Yes I do and it works. With the "normal" Fortigate VPN Client.

I had a further investigation, and it seems there is a Fortigate issue on Version 7 and above here.

I downgraded the Client and ClientTools to 6.4 (from 7) and now everythink works fine again. Not sure whats causing the issue, but its definitely not a RDM one I would say so far.

Thank you for your help.

Warm regards
Florian Dahn

Hello Florian,

Thank you for your swift reply and for letting us know that this issue is not related to RDM.

Do not hesitate to contact us again if you require further assistance.

Best regards,