Keyboard Issues

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Hi, I'm having trouble making the keyboard work correctly.

The Keyboard I'm using is a Turkish-Q Keyboard; which has the ID: 0000041F

Client PC (ChromeOS): It has a physical German keyboard, but the system is set to Turkish-Q
Client RDM (Android app, because of the ChromeOS): I have tried numerous configurations, but the closest (working) one is the 0000041F (tr) keyboard with Unicode input is 'Yes'
Target PC (Win10Pro): It has a physical Turkish-Q keyboard and the system is also set to Turkish-Q

Outcome/Problem when remotely connected with the mentioned configuration above: the key/letter 'ç' doesn't work, it prints nothing on the target PC. The key 'Alt Gr' prints a dot (.).
All the other keys work as expected.

If anybody has any idea how to resolve this, it'd be awesome if they could share it!

All Comments (5)

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Hello,

I just moved your thread into the RDM Android support section.

What version of RDM Android are you running?

Best regards,

Jeff Dagenais

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Hi Jeff, thanks for your time, sorry for the delay.

I'm using the version 2022.1.0.6

I'll try to give the information you might need as quickly as possible.

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Hi,

We were able to reproduce your problem.

We are investigating for a solution.

Best regards,

Maxime Brousseau

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Perfect! I'm looking forward to it.

Such a great support you guys giving out here, appreciate it hugely.

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Hi,

Our current and latest release (2022.1.2.5) fixes a few keyboard issues.

Please let us know if you still have issues.

Best Regards.

Nicolas Dufour