VNC Connections not working after 2022.1.23 Update

Published 4 years ago

VNC Connections not working after 2022.1.23 Update today.

I had been using my VNC connections on default port on computers until yesterday without any problems.

Today after the 2022.1.23 update, they open briefly, then sit there "trying to connect". What changed on the VNC in tab settings? You mentioned that VNC stability was improved, but mine went the other way? Is it security related perhaps?

Thanks

All Comments (3)

Jeff Dagenais

Published 4 years ago

Hello,

We have been able to reproduce your issue. It seems that it’s related to the smart sizing option.

Is this enabled on your end? Could you try to disable it and see if the connection is working please?

Best regards,

Jeff Dagenais

dutoitjh1

Published 4 years ago

I just switched off the Smart Resize and yes, you are right ... it works now!

Thanks

Richard Markiewicz

Published 4 years ago

Hello

Just a follow up, this should be resolved in Remote Desktop Manager 2022.1.25.0.

If you have further questions or comments, please don't hesitate to post back. We're working hard to improve VNC integration and feedback is greatly appreciated.

Thanks and kind regards,

Richard Markievicz