BITWARDEN Integration Issue - "Unable to retrive Bitwarden Credential"

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BITWARDEN Integration Issue - "Unable to retrive Bitwarden Credential"

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HI !
I'm trying to use the BITWARDEN integration.
Follow the istruction as described here: https://blog.devolutions.net/2021/01/new-bitwarden-now-integrated-in-remote-desktop-manager/

Unfortunately - when the plugin try to retry data from the BITWARDEN Account give me an error:
"Unable to retrive Bitwarden Credential"
See image below:



I'm using the latest version of RDM (2022.1.16) and MariaDB as datasource

Screenshot_310.jpg

All Comments (5)

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Hello,

As mentioned in our chat earlier, a ticket is now open to investigate this issue. We will keep you updated through the ticket to troubleshoot this issue.

Best regards,


Gabriel Degrandpré

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I ran into the same issue today.

I upgraded to the latest Version of RDM 2022.2.20.0 64-bit
Datasource is MSSQL

I have tried to create new Bitwarden Entries and Modify old ones I have used successfully before.
I have 2FA on the Bitwarden Account but was using the integration for month before.
I have tried this first after a 2 week leave. And I don't get a 2FA request from RDM for that account.
I have upgraded from WIN 10 PRO to WIN 11 PRO this week

Kind regards.

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Hello tduemesnil,

My first recommendation would be to try setting the "Authentication mode" in the properties of your Bitwarden entries to the "API Key" mode. This is the mode we will favor going forward as it is more stable. The default Email mode is planned to eventually be deprecated as it does not work as well anymore.

Best regards,


Gabriel Degrandpré

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Hello Gabriel.

Thanks for that suggestion.

I have used my Bitwarden API Key for a new password entry but get the same result.


Kind Regards.

Thomas

2022-08-18_08h23_16.png

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Hello,

Thank you for your response!

In that case, I will open a ticket so we can investigate the issue with our engineering team. I will use the email address in your forum profile to get back to you by email, through the ticket, when I have new information to share.

Best regards,


Gabriel Degrandpré