Hello all,
We have been using the Remote Desktop Manager since 2016 to store access to various customer systems. This all works wonderfully, but now, after a request from a customer, we have apparently noticed a bug (?!) or have overlooked a setting.
The client, or the auditors, would like to receive proof from us of who has access to which system. Of course, the easiest way to do this is via the logging function for the password lists and entries.
In the following I have done this with an internal entry as an example:
If I use Rightclick > View Password I will get the correct popup to enter comment and ticket #
But if we go to the password list and then the buttons on the right, I can simply copy all the information.
Can I disable this view for the entire data source or turn on tracking for these points as well? Or is it simply not provided for the password list?
Hello,
I think this is a bug and wasn't intended. The comment should be prompted for those as well. I have opened a ticket to fix this issue and we will post here when it is fixed.
Regards,
Hubert Mireault
Good news, this will be fixed in our upcoming minor patch, RDM 2022.1.14.0.
Regards,
Hubert Mireault