Unable to connect to Dropbox Data Source
Dropbox as a data source was working well last week. This week however it is broken. RDM opens a webpage to allow it to access Dropbox. I click allow and it just opens another of the same page I also allow those. It never connects.
RDM Connection never-ending.gif
All Comments (5)
Hello,
Thank you for contacting us on that matter!
I would like to verify what version of RDM you currently use?
Also, if you create a new data source under File > Data Sources > Add (the + button) > Dropbox, does this new data source also result in this issue?
Best regards,
Gabriel Degrandpré
v2022.1.11.0
I examined the data source info and it said that "the account is not validated yet". I only set it up the day before. passwords have not changed. I clicked "Validate Dropbox", logged in and it's connected again. I hope this isn't an every-day issue.
2022-02-23_11-10-29.png
This is happening every day now. I have to go into the data source and validate it every day. Fix?
Hello,
I have opened a ticket so our engineering team can investigate this issue.
We will keep you updated as progress is made on the case.
Best regards,
Gabriel Degrandpré
This thread is no longer relevant, the DropBox data source has been deprecated for some time.
Best regards,
Nicolas Dufour