Program close after push ellipsis button in Quick connect

Implemented

Program close after push ellipsis button in Quick connect

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Hi. I use remote desktop manager free 2022.1.11.0 64 bit portable on Windows 10 21h2 build 19044.1526

When i push ellipsis button in Quick connect program close. I try start program with administrator privileges but it did not help.

In Windows event log i see 3 event. Attach info from them. Can anyone help me?

All Comments (11)

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Hello,

Unfortunately I don't see any details in the event logs. It seems that RDM crashes when we try to list the computers on your network. Could you try File-> Import | Import Computer Wizard?

Let me know if crashes like with the Quick Connect?

Regards

David Hervieux

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Hello,

Unfortunately I don't see any details in the event logs. It seems that RDM crashes when we try to list the computers on your network. Could you try File-> Import | Import Computer Wizard?

Let me know if crashes like with the Quick Connect?

Regards

Thanks for your reply! You're right. If i try import by "Import Computer Wizard" and choose "Network neighborhood" program close. If i choose option "Active Directoty" program works fine. Can this be fixed somehow?

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Hello,

I have created a ticket for that.

Regards

David Hervieux

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Hello,

I have created a ticket for that.

Regards

Hi. Is there anything required of me? Logs or screenshots? I don't understand where this ticket is open.

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Hello,

A ticket has been opened with our Engineering Department to have this fixed. At the moment, no further information are requried.

We will keep you updated as soon as progress will be made on this ticket.

Best regards,

James Lafleur

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Hello,

A ticket has been opened with our Engineering Department to have this fixed. At the moment, no further information are requried.

We will keep you updated as soon as progress will be made on this ticket.

Best regards,

Hi. Thanks!

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Hello,

I just wanted to let you know that this feature should be available in the next release of RDM.

Best regards,

James Lafleur

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Hello,

I just wanted to let you know that this feature should be available in the next release of RDM.

Best regards,

Hello! Big thanks for this info! I'm waiting for a new release.

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Hello,

You are more than welcome! The version of RDM that contains the fix can be downloaded here: https://devolutions.net/remote-desktop-manager/home/thankyou/rdmsetup

Let us know if it works for you as well!

Best regards,

James Lafleur