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VMWare Verify App 2FA

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Following up on Servicedesk Devo-39816, I would like to place a feature request.

Some of our clients, to whom we have remote access through RDM, are using VMWare Workspace / Horizon and are turning to 2FA OTP.
But unlike many others who often can be used with a Google Authenticator compatible authenticator (which obviously is very well implemented in the OTP possibilities in RDM), VMWare likes it's own authenticator app a lot. This VMWare Verify app is different in som very important ways, being that you cannot activate it with a QR code or Secret Key. You have to use the Send SMS button from within the app, installed on a phone to receive a code to complete the app registration process.
And, in the screenshots I've received, I see a 7 digit code instead of a 6 digit code.
Gabriel did some digging already (see above mentioned servicedesk nr) and suggested to create a case on this forum thread.

So, question is : can you add an OTP to RDM which is compatible with VMWare Verify?

Thank you

All Comments (1)

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Hello,

From what I can tell, VMWare Verify has three different modes of performing second factor:

  • Push notifications
  • Code sent by SMS
  • Time-based OTP (like Google Authenticator)

I'm not sure how well we could integrate the push or SMS modes, but assuming they are using the same TOTP standards as other applications like Google Authenticator or Microsoft Authenticator, I think we could find a way to allow our OTP entry to generate codes for this. I've opened a ticket so we can investigate.

Regards,

Hubert Mireault