scaling problem while switching 1080p to 4k display

scaling problem while switching 1080p to 4k display

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Hi all,

we have several scaling issues while switching between 1080p notebook display to 4k Desktop monitor. This Problem even exists if we disable notebook screen and restart RDM so there are just 4k displays left over connected to notebook. I mean this bug isnt that critical but as ong as i have realy good eyes i dont need this information that size :)

Also sometimes fonts are getting little bit blurred while resize windows size on a 4k display

RDM Version 2021.2.27.0 64Bit
Windows 11 21H2


12-01-_2022_09-06-53
12-01-_2022_08-58-24

12-01-_2022_09-06-53.png

12-01-_2022_08-58-24.png

All Comments (3)

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Hello,

Thank you for contacting us regarding this,

I'm afraid we do not have many options with HDPI issues, that being said hopefully the following knowledge base article will help in your case:
https://kb.devolutions.net/rdm_hdpi_scaling_issues.html

Let me know,

Best regards,

Samuel Dery

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Hi,

after disable hdpli scaling by editing config file. At least on my notebook resolution seems to be fine. I will test switching between full-hd and 4k tomorrow.

regards,
Steven

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Hello,

Thank you for your reply,

I'm glad to hear that!

Best regards,

Samuel Dery