Lastpass - Moved to PW Hub, Ceased functioning

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Lastpass - Moved to PW Hub, Ceased functioning

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After migrating from DODB to Password Hub Personal, I've found the Lastpass integration has ceased functioning- I receive a "could not connect" error. LastPass still works when my data source is DODB. I've temporarily disabled the "email me when new logins are detected" option in LastPass but this has not helped.

All Comments (6)

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Hello,

Thank you for contacting us, could you confirm your Remote Desktop Manager version?

Best Regards,

Etienne Lord

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Hi Etiene,

2021.2.11.0 on MacOS 12.0.1 (M1).

Thanks,

Ricardo

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Hello,

Thank you for your response!

Since you confirmed that your old LastPass entry still works as expected in the Online Database data source, I would be curious to know if exporting a copy of the working entry to import it in your Password Hub data source changes the behavior.

You can copy the LastPass entry by right-clicking it and going to Export > Export Selection (.rdm). Once you connect back to your Password Hub data source, you can import it by right-clicking a destination folder and selecting Import > Import (.rdm).

Let us know if that helps!

Best regards,


Gabriel Degrandpré

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No luck. Also tried re-creating the LastPass entry from scratch in the Password Hub data source and this did not work either.

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Hello,

From my understanding this issue should be resolved in RDM 2022.1.0.0, unfortunately, I do not have a release date for this version of RDM.

That being said, you can follow our release notes here: https://remotedesktopmanager.com/release-notes

Let me know if you have further questions,

Best regards,

Samuel Dery

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Ok, thanks!