Database templates with Devolutions Online Drive?

Database templates with Devolutions Online Drive?

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I am using Devolutions online drive as my data source, and I'd like to create database templates. I only see the Local option though. Are database templates supported with Online Drive? I've searched around for this info, but cannot find it. RDM Enterprise 2021.2.20

All Comments (9)

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Hello,

It's indeed not supported using Online Drive, however, it's possible using Hub Personal.

Maybe you could give a try and switch to this datasource after? Here's the link for the creation:
https://password.devolutions.net/personal

You can transfer your data by following the steps in this article
https://kb.devolutions.net/kb_moving_phub_personal.html

Best regards,

Jeff Dagenais

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You're suggesting I migrate all my saved sessions to the "Password Hub Personal"? Does that store more than just credentials?

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Hello,

All your sessions type are supported in Hub personal. Same as Online Drive since you are using it with RDM.

Best regards,

Jeff Dagenais

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I created a password hub data source, but when I got to the manage templates screen all the buttons are greyed out. There isn't a Database tab, and I can't create new templates. I probably wasn't clear before, but I'm wanting to create session and folder templates, not password templates. Should that work with the personal hub?

Screenshot 2021-12-23 092100.png

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Hello Gabe,

According to my tests, the Templates are supported with the Hub Personal data source. Would it be possible for you to create a portable installation of the latest version of RDM and see if this issue still occurs? To do so, you will need to do the following:

1- Download the .zip file below:
https://remotedesktopmanager.com/home/thankyou/rdmbin
2- Create a new folder on your Desktop
3- Extract the content of the .zip file into the folder created at #2
4- Go in this folder once the .zip file has been extracted and run remotedesktopmanager64.exe
5- Enter your current serial
6- Connect to your Hub Personal data source
7- Try to create a template

Best regards,

James Lafleur

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It seems to work with that portable version. If I switch back to the installed copy, it still doesn't work. I also noticed the portable version is calling it "Entry Templates", whereas the installed version just has "Templates".

Screenshot 2021-12-23 101247.png

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Wait, I just created a test session in the personal hub in my installed copy, and now the Templates page is working and shows the template I created using the portable version. I was following the original instructions from above, so I hadn't created any sessions yet. It seems like at least one session has to exist before the templates feature works.
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Hello Gabe,

Thank you for your swift reply!

I am glad to see that it is working now. Do not hesitate to contact us again if you have more questions on that matter.

Best regards,

James Lafleur

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After deleting that "test" session, the templates page is still working, even after closing and restarting RDM. Thought you'd like to know.