VNC will not connect
Hello
We are trying to configure a VNC connection in RDM, but we are experiencing an issue.
When we try to connect, we are receiving the following error:
We are connected to the same network and can perfectly connect to the host via other VNC-applications.
I've found other post regarding this matter on the forum, but they don't provide a solution that is still availble/is working here.
With kind regards,
Nick
All Comments (3)
Hello,
Thank you for contacting us on that matter!
Unfortunately, our current embedded VNC integration is due for an overhaul and suffers from some limitations. We have plans to rework the integration to make is more complete and stable, but our troubleshooting options for the current embedded VNC integration are somewhat limited.
For the time being, my recommendation would be to configure your VNC sessions to launch in "External" mode, so you can launch VNC sessions using a more full-fledged VNC application.
First, you will need to change the "Display" option to External. Once that is done, you will be able to select the the application of your choice with the "Application" drop-down menu.
Don't hesitate to let us know if you have any additional questions regarding this case!
Best regards,
Gabriel Degrandpré
Hello Gabriel
Thank you for the information. For now we will use it in external mode.
Would it be possible to update this thread when the overhaul was completed?
Thanks in advance.
With kind regards,
Nick
Hello Nick,
We will keep you informed as progress is made on this overhaul.
Best regards,
James Lafleur