Cannot register RDM Free on MacOS M1
Hello, just installed a new RDM free app on Big Sur M1 chip and at initial screen it request to register but the registration is not saved, it keeps requesting to register every time I open the App.
I have tried using the 1st option with login and the 2nd option using serial key (with my e-mail or name as Name) and the result is the same.
I also tried to register using rosetta without success.
I have an account created some time ago and was using on a Win10 PC before and now I want to keep using RDM free on Mac M1. Please help on how can I register the free app.
Thanks
All Comments (5)
Hi,
I've been able to reproduce your issue. I've opened a ticket. I'll post back with any progress.
Best regards,
Xavier Fortin
Hi,
We've made a fix for this, we will make a new version available shortly.
Best regards,
Xavier Fortin
Hi epicolo,
A new version of RDM Free (2021.2.8.0) is available with the fix.
Please, do tell us if you are still having issues.
Best regards,
Xavier Fortin
Hello, thanks. Seems to be working now. I have updated using the update button inside the program. When opened the first time it requested to register and I used the 1st option, to use login. Logged in and now the program is not asking to register anymore. I hope it keep registered ;)
Best Regards
Glad to hear it!
Do not hesitate if you have any other issues!
Best regards,
Xavier Fortin