SSH login error using private key and jump server

Published 4 years ago

Hello.

Our servers require a jump, Putty works ok using the format:

user1@user2@server1@server2

And the path to the key file.

If I import it into RDM it works but converting it to native RDM SSH (v2021.2.22) creates a no-valid entry.

Converted RDM entry keeps asking for an user name and if typed connection ends with error (attached pic)

MobaXterm also works, could you please help?

RDM error.jpg

All Comments (2)

GALVAR

Published 4 years ago

After playing a bit I have found the trick, WinSCP gave me a clue

in host add:

server2

In user

user1@user@host1

Tricky solution.

James Lafleur

Published 4 years ago

Hello,

Thank you for contacting us on that matter!

Also, thank you for your feedback! I am glad to see that you have found a solution.

Best regards,

James Lafleur