Barracuda Firewall Admin - exe not found
I want to use Barracuda Firewall Admin. I've added new session (Barracuda NG Firewall), in Global Settings changed path to the exe file but every time I tried to connect I've got message that program was not found, I accept this message and Firewall Admin is opening but this error is annoying. What can I do to make it work properly? I tried to change name of the exe file for something like ngadmin_8.2_GA.exe but it didn't work (I still have message that program was not found).
All Comments (11)
Hello,
Thank you for contacting the Devolutions Support Desk !
If you click on File and then select "Options", and then select "Paths" (File>Options>Paths) you'll find a button under "Application Installation Path" called "Configure Installation Path", once you click that button and select your Barracuda NG Firewall session, you should have a window that looks like this:
Simply configure the path to your "ngadmin_*.exe" by clicking the the dots (...) and once you click "OK" is should work.
If not, then don't hesitate to tell us and we'll be more than happy to keep helping you.
Best Regards
Hello
I tried to configure it but it still not working.
Hello
Could you try "Run as Administrator" when launching RDM ? I would like to know if that changes anything.
Best Regards
Yes, I tried that. It didn't change anything.
Hello
Could you please try putting the executable in the default installation path and see if that changes anything ?
Best Regards
Still the same error.
Hello,
Thank you for performing this test!
Which version of RDM and what type of Data Source you are currently using? Also, do you have colleagues who are also experiencing this issue? The fact that this message comes up but the connection still works is peculiar.
Best regards,
James Lafleur
Hello,
I'm using this version:
Data source Microsoft Azure SQL. I've tested it with another user on his computer and he have the same problem.
Hello,
Thank you for your swift reply!
Since you are not currently on the latest version of RDM, would it be possible for you to update to RDM 2021.2.23.0 and see if the same issue occurs? This version can be downloaded here: https://remotedesktopmanager.com/home/downloadenterprise
Let me know if that helps!
Best regards,
James Lafleur
I perform update but problem still ocurr.
Hello,
According to my tests and the discussion I had with our Engineering Department, this message should only be shown when the path to the executable or the name of the executable is invalid. The behavior you are experiencing where closing this message still launches the Barracuda NG Firewall should not be possible.
Would you be available for a remote session? If so, I could provide you with a calendar link via private message to schedule a session at your convenience to take a closer look at this issue.
Best regards,
James Lafleur