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Unable to retrieve Bitwarden credentials

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Unable to retrieve Bitwarden credentials

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Karelvb

Since today Bitwarden fails to connect.
I assume this is because of an update at Bitwarden side

In logs i get following message

[27-10-2021 11:24:35 - 2021.2.20.0 - 64-bit] Fout: PasswordManagerAccess.Common.InternalErrorException: Server responded with an error: 'Auth-Email header invalid.'
   bij PasswordManagerAccess.Bitwarden.Client.RequestAuthToken(String username, Byte[] passwordHash, String deviceId, SecondFactorOptions secondFactorOptions, RestClient rest)
   bij PasswordManagerAccess.Bitwarden.Client.Login(String username, Byte[] passwordHash, String deviceId, IUi ui, ISecureStorage storage, RestClient rest)
   bij PasswordManagerAccess.Bitwarden.Client.OpenVault(String username, String password, String deviceId, String baseUrl, IUi ui, ISecureStorage storage, IRestTransport transport)
   bij PasswordManagerAccess.Bitwarden.Vault.Open(String username, String password, String deviceId, String baseUrl, IUi ui, ISecureStorage storage)
   bij Devolutions.RemoteDesktopManager.Managers.BitwardenManager.c2b5cd6838c9b19c2e1e62f246f08131c.c5dd20686dcb6fc762f9a873101f19386()


How to solve?

All Comments (7)

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Ferd

I have the same issue and reported it through the application - still waiting on a response.

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Antoine Mauger

Hello,

we've been able to reproduce the issue and a ticket has been created to the Engineering Team.

Best regards,

Antoine Mauger

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Bill Frisbee

Must be that time of year again for Bitwarden. I'm having the same issue. This happened to me five months ago and Devolutions was outstanding in getting a patch out quickly. Thank you.

To say can't is to fail before you begin

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Karelvb

Thanks i'll wait then for a patch

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James Lafleur

Hello,

Our Engineering Department has found a fix for this issue. It is contained in RDM 2021.2.21.0. This version can be downloaded here:
https://remotedesktopmanager.com/

Let us know if that works for you as well!

Best regards,

James Lafleur

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Karelvb

Working again on my end.
Thanks for the quick update.
Still in trial testing but nice to see how fast things get's solved

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vt

We just ran into the same issue. An in-place update solved it.

It just confused us at first because we had to run the update twice to get to the version with the Bugfix.