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why does it not run in 64bit

why does it not run in 64bit

avatar
ss18

been having a lot of program lockups lately and when i go to end task it always say's "Remote Desktop Manager Enterprise 32bit". i did an uninstall and deleted all folders, trying to reinstall the latest version (and the beta) still wants to install it into the "program files x86" and then runs 32bit. i'm on windows 10 (64 bit).

thanks

All Comments (1)

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Richard Boisvert

Hello,

Please make sure you are running remotedesktopmanager64.exe, if the 64 is missing at the end, it is running the x86 version. If you are using the free version, it is the same, with free just in front of the 64.

Note that the 32bit version has been deprecated in 2021.2 release (currently in beta).

Best regards,

Richard Boisvert