Centrify Integration - Not Returning Vaulted Domain Accounts

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Centrify Integration - Not Returning Vaulted Domain Accounts

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I'm trying to integrate RDM with my Centrify Privileged Access Service tenant. I can login to my Centrify tenant via the integration successfully, but it's only offering me vaulted accounts that were manually entered into Centrify (such as our non-domain accounts for SSH sessions to linux hosts). When I login to the Centrify PAS web portal, I can see and checkout various vaulted domain admin accounts. In accordance with the limited documentation in this blog post (New Remote Desktop Manager 2020.2 Integration: Centrify - The Devolutions Blog), my test user is a Privileged Access Service Administrator and has Checkout permissions on all vaulted accounts.

Is anyone else out there using this Centrify integration successfully? Are you able to use vaulted domain accounts - imported/managed via the Centrify AD Connector?
Is there any more substantial documentation for this integration that goes beyond the devolutions blog?

Examples...
In the PAS portal, I can see and checkout domain accounts:
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In the RDM integration, I'm not offered those accounts:
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All Comments (5)

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Hello,

Thank you for contacting us on this matter!

I would like to ask you a few questions regarding your RDM environment to help me attempt to replicate this issue internally.

  • What version of RDM do you currently use?
  • What is the type of data source you use?
  • Just to make sure I properly test, could you please let me know of any difference between the one credential that does show up in RDM and the others that don't?


Best regards,


Gabriel Degrandpré

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Thanks for reaching out, Gabriel.
We are currently using RDM 2020.3.14.0 with Devolutions Server 2020.3.8.0 data source.

The credential that is working correctly is one that shows up under "Local Accounts" in Centrify:
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The credentials that are not working are the "Domain Accounts" in Centrify:
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Hello,

Thank you for your response! A ticket has been opened for our engineering team so they can have a look at this issue and see how Domain Accounts could be added to our integration.

We will let you know what progress is made on this case.

Best regards,


Gabriel Degrandpré

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Update: I just tested with the latest release of RDM 2021.1.41.0 and the Centrify integration is returning all expected credentials. I guess the time has come to upgrade our production RDM/Devolutions Server environment.

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Hello,

Thank you for your feedback! Glad that version 2021.1.41.0 does the trick for you!

Best regards,


Gabriel Degrandpré