Cannot open my datasource as web login is not working

Cannot open my datasource as web login is not working

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Hi,
today I cannot login to RDM, using web explorer login process, where I have my datasources stored. When RDM starts it fires Chorme to login to my account; Chorme displays the message "Success! You can now close this page" but RDM still saying "Waiting for Devolutions Account Login" and, after a while, it says "Invalid username or password"

I cannot enter to my datasource, please can you help me to see what is happening?

All Comments (11)

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Hello,

I'm having the same problem. Authentication is successful, connection to the database is not.

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Same problem here with opening RDM, but it works with my mobile app

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Same errors here. After web page login, RDM keeps "Waiting for devolutions account login". Worked earlier today.

Also getting timeouts on the web page login, and "Server not available".

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I have same problem - Chorme displays the message "Success! You can now close this page" but RDM still saying "Waiting for Devolutions Account Login" and, after a while, it says "Invalid username or password".

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mismo problema

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It happens with any web explorer...

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Hello,

We have received several reports of the issue, the engineering team is looking into it. We will report back their findings when we have more details.

We are sorry for the inconvenience.

Best regards,

Richard Boisvert

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Yup, same here.
Hope they solved it today

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Hello @everyone,

Thank you for your patience everyone, the issue has been resolved on our end and you should now be able to connect without issue.
Would it be possible for you to confirm this?

Best regards,

James Lafleur

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Hi, I confirm that now it's working. Thanks for the support and best regards!!

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Its working now, thanks!