Web Login could not find entry because of redirected SSO login

Hello,

Thank you for contacting us on that matter!

In order for your username and password to be filled on this web page, I would recommend finding the IDs of these fields using the steps mentioned here:
https://kb.devolutions.net/rdm_web_browser_web_authentication.html

Let us know if that helps!

Best regards,

Hi James,

thank you for your answer.
My problem is not finding the fields. My problem is finding the URL.
Because of redirect and different SAML Request IDs for every login I don't know which URL to use.

regarads
Stefan

Hello Stefan,

Thank you for your swift reply!

In that case, you may want to opt for the following:

1- A "Website" entry instead of a "Web Browser"
2- Use the "Compare type" - "Start with" option

3- Set the "Display" to "External"
4- Check the "Enable Devolutions Web Login" option
5- Use the Devolutions Web Login extension to fill in your credentials when you open this webpage.
https://devolutions.net/web-login

With this configuration, the extension should only base its result on the "https://vc3.infra.xxx.com" part of the URL and fill in your credentials. For more information on our extension, please consult this link: https://help.remotedesktopmanager.com/devolutionsweblogin_installationchrome.html

Best regards,

Hi James,

thanks, works perfecty.

(One thing: it's only working with External Brwoser, with "Embedded (Tabbed)" it doen's work, even when setting Chrome as default Browser).

regards
Stefan

Hello Stefan,

Glad to see that it works!

As for the not working in embedded mode, I suspect that this may be a limitation of the third-party library that we are using to open web connection in embedded mode in RDM. It must not be able to deal with the fact that the IDs of your website keeps changing,

Using the "External" display with the Devolutions Web Login extension is what I would recommend using going forward when you are unable to autofill your credentials using the embedded display.

Best regards,