How do I restore an online backup from yesterday?
All
Yesterday I rebuilt my primary workstation and prior to the rebuild - I used the online (cloud) backup feature to save a copy of my entire config - thinking it would be awesome to restore it today when I came to reinstalling RDM.
However today - after reinstalling RDM and then logging in my Devolutions acct - and clicking Backup->Restore - I do not see ANY backups at all especially the ones form yesterday which I executed three time to ensure I saved it.
I also see yesterday's backup reference when I look at my online console but there is no way to access it when I choose Restore from the program. It is a good thing I exported all my settings locally so I could import them back into this new install - but right now - this online backup feature is a tad useless without access to all my backups - when I need them?
I am using RDM Free if that makes a difference but I could not determine if it does or not. Would appreciate some guidance on how to navigate ALL my backups in a restore situation.
Thanks
Bruce
All Comments (7)
Hello,
The online backup work or save your entries when entries are modified. After enabling the online backup, did you update some of your entries or no?
I suspect that no changes we're made to the data source, so no online backup was created.
Best regards,
Jeff Dagenais
Jeff
Not following your logic on this - isn't the point of an online backup to be able to restore that backup at any time for ANY purpose? What does "updating" my entries have to do with this?
I specifically clicked Execute Backup and I can see an online backup listed (See attachment).
Should I not be able to do a backup (like this) here on May 17, 2021
And then if I need to "restore" my RDP config next month or next year - simply go go to Backup (1) and then Restore Backup (2) and be able to choose this specific backup and have this config (and all it's bits) restored?
If I cannot access ANY backup that I have done to the cloud at any time - what am I missing about this function/feature?
I want to take a backup of my entire RDP config whenever the mood strikes and then have it stay there until I decide to remove it (or I really need it - like in a reinstall situation). Make sense?
Clearly I am not getting this - as it appears not to be a storage locker of my config backups - regardless of how many backups I take or whether they have "changed" or not. That is of no consequence to me at all.
Any further explanation would be most helpful.
Cheers
Bruce
Hello Bruce,
Thank you for your swift reply!
You are correct, a cloud backup can be created manually by going under File -> Backup -> Execute Backup. As mentioned by my colleague, a backup is also created when a change is made on the content of your Devolutions Online Drive Data Source, be it the creation of a new entry or a modification on an existing connection.
Since you mentioned not being able to see the backup that you created yesterday from RDM, could you please go under File -> Data Sources -> Select your Devolutions Online Drive Data Source -> Edit -> Backup -> Click on the ellipsis and ensure that it points to the right backup file?
Also, if you head over to your Devolutions Account under the "Online Services" -> "Online Backups" section, are you able to see a list of your backup files? For quick access to this section, please use the following link: https://rdm-online-services.devolutions.com/backup
Best regards,
James Lafleur