Citrix weblogin
For the past versions RDM Free has not been able to auto login to citrix weblogin even though when analyzing the page in preferences it identifies the login and password fields but auto login does not work nor can it insert credentials when pressing the key button.
I have tried to recreate the session as a citrix web type session, but still no auto login or anything filled
All Comments (5)
Hello,
Thank you for contacting us on that matter!
Which version of RDM and what type of Data Source you are currently using? Also, would it be possible for you to provide us screenshots that show the configuration of your entry?
Best regards,
James Lafleur
I'm using DOD datasource on the newest version 2021.1.27.0.
My Config looks like this for the Citrix type
For the web page type
I have tried with auto submit on as well
I have tried with authentication set for basic with no change in the result
Hello,
Thank you for your quick reply!
Per your screenshots, it seems that you have used the "Discover" button under the HTML Control ID tab to find the IDs of this page. Would it be possible for you to validate these fields manually and see if the correct IDs are used? To do so, please refer to this link: https://kb.devolutions.net/rdm_web_browser_web_authentication.html#method-2
Once this is done, try to log into this page once again and see if your credentials are autofilled.
Best regards,
James Lafleur
I investigated the fields and the ones discover found seems to be "decoies" after entering the other id's it works.
Thank you very much.
I would have thougt the Web Citrix would be this type, but I see from some of my other connections the id's changes for every site, so I guess that would only work with some standard citrix sets?
Hello,
Glad to see that changing the IDs worked! You are correct, the IDs will vary from one Citrix set to another. I recommend following this method anytime you encounter an issue with the autofill of your credentials on web pages in RDM.
Best regards,
James Lafleur