RDM doesn't catch clicks

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..I just thought it's me being clumsy, but I am quite sure now, that RDM in the current version sometimes doesn't catch clicks in remote sessions (here: rdp) and instead clicks the window "behind" RDM sending RDM into the background and focusing the window behind.

anyone else sees this?

All Comments (17)

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Hello,
We have made a change in RDM 2021.1.23:

https://cdn.devolutions.net/download/Setup.RemoteDesktopManager.2021.1.23.0.exe

It's available but not yet published on our web site. Could you try this version?

Regards

David Hervieux

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after a day of usage, I think this release solved the problem, thanks!

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after some days I must report: problem is not gone appearantly..

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Hello,

Is it possible for you to try RDM 2021.1.25.0?
You can download this version here https://remotedesktopmanager.com/home/download

Best regards,

Jeff Dagenais

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no improvement unfortunately

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Hello,
Do you know if this only happen with an RDP connection?

Regards

David Hervieux

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good question. it's possible, but I use the mouse mainly in RDP sessions. Will have an eye on it when I use web sessions in the next days..

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I think we can assume, that it's RDP only..

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Just to let you know Perler - I have had this problem for a long time. It took me forever to realise that it was RDM - I thought the same as you.

It isn't a big enough problem for me to have looked into it - I came here to look for the issue where you copy User/Pass but then something steals User and you end up pasting Pass into the username field. I remember seeing a post on it a few months ago, but now I can't find it...

Anyhoo - thought I should let you know you are not alone.

We are running 2020.1.20.0 - so a little bit behind...

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ok, can you please have a deeper look into this? it happens quite often (over a full working day at least 10 times) and I see the day coming where this has a catastrophic effect where I want to click into RDM but click outside of it something like "shut down hyper v" of a client with 250 users..

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Hello,
I will release the RDM 2021.127 version soon (already build) and after that I will try to add a special switch to deactivate some focus function in RDM. Will you be able to try this? I will send you a special build if you want.

Regards

David Hervieux

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sure, I can give it a try..

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Will it be a client only update?

I have just asked my RDM administrator to bring us up to the latest stable release - we should be able to test out a new version once we get to there.

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Hello,
In the meantime could you try to set the waitprogress in the statusbar?



Regards

David Hervieux

Waitprogress.png

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did it, no change..

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Hello,

Is it possible for you to try RDM 2021.1.25.0?
You can download this version here https://remotedesktopmanager.com/home/employee tracking

Best regards,


Hello!
is there a version of Remote Desktop Manager that is compatible with 32-bit versions of Windows?

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@gomezcarsonk,

In the installation folder of RDM, execute RemoteDesktopManager.exe. This will launch the 32bit edition of RDM.

RemoteDesktopManager64.exe execute the 64bit version.

Best regards,

Jeff Dagenais