Feature Request : Microsoft 365 MFA Login using OTP

0 vote

Published 5 years ago

More of our customers demand MFA login to Office 365 including the admin logins we are using.
Can you implement the 9 character code to setup Microsoft MFA with OTP in Remote Desktop Manager? At the moment only 6 or 8 character are accepted.

Thanks!

TopServ IT Beheer.

All Comments (5)

David Hervieux

Published 5 years ago

Hello,
Could you post a print screen of the dialog where you see the 8 chars limitation? I'm not sure where to look in our application.

Regards

David Hervieux

jacqueline

Published a year ago

I know this is an old thread but we are experiencing the same issue.
This is located on the OTP entry under advanced and Code Size. Right now it only supports 6 or 8 digit code sizes and Microsoft is using 9 digits.

Thank you,
Jacqueline

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Hubert Mireault

Published a year ago

Hello,

Thank you for the additional information. We have opened a ticket.

Regards,

Hubert Mireault

jacqueline

Published a year ago

Please disregard. It looks like this was a misunderstanding on the part of my team.

The problem is when registering the OTP initially. They needed to tweak the MS Oath setup, it was the secret key that was being generated at 9 characters, they updated this to return the standard key for RDM setup.

Please disregard they have corrected the issue.

Hubert Mireault

Published a year ago

Thank you for the information, I'm glad you could solve your issue. Let us know if there's anything else we can help you with.

Regards,

Hubert Mireault