Application freezes when clicking on the "New Entry" and "Properties" buttons

Hello,

Thank you for contacting us on that matter!

Would it be possible for you to create a portable version of RDM Free and see if this issue still occurs? To do so, you will need to do the following:

1- Download the .zip file below:
https://remotedesktopmanager.com/home/thankyou/rdmfreebin
2- Create a new folder on your Desktop
3- Extract the content of the .zip file into the folder created at #2
4- Go in this folder once the .zip file has been extracted and run remotedesktopmanager64.exe
5- Enter your current serial
6- Try to create a new entry or edit an existing one

Best regards,

Hi

The portable version seems fine. I created a new RDP entry, then changed its name. Editing also worked on an old existing entry.

For completeness sake - there were some entries on the application log:

[12-03-2021 15:31:14 PM - 2021.1.11.0 - 64-bit] Error: System.InvalidCastException: Specified cast is not valid.
at System.Windows.Forms.UnsafeNativeMethods.IHTMLDocument2.GetLocation()
at System.Windows.Forms.WebBrowser.get_Document()
at System.Windows.Forms.WebBrowser.get_DocumentStream()
at System.Windows.Forms.WebBrowser.get_DocumentText()
at Devolutions.RemoteDesktopManager.Frames.FreWebView.get_DocumentText()
at Devolutions.RemoteDesktopManager.Frames.FreRootDashBoard.c8c31e1271f4cf2c1e76fc0611a6f5054.ccc0d3a2f330b1404dda5c7a439c58e3a()
at Devolutions.RemoteDesktopManager.Managers.ThreadManager.Invoke(MethodInvoker invoker, Boolean force)
[12-03-2021 15:31:14 PM - 2021.1.11.0 - 64-bit] Error: System.InvalidCastException: Specified cast is not valid.
at System.Windows.Forms.UnsafeNativeMethods.IHTMLDocument2.GetLocation()
at System.Windows.Forms.WebBrowser.get_Document()
at System.Windows.Forms.WebBrowser.get_DocumentStream()
at System.Windows.Forms.WebBrowser.get_DocumentText()
at Devolutions.RemoteDesktopManager.Frames.FreWebView.get_DocumentText()
at Devolutions.RemoteDesktopManager.Frames.FreRootDashBoard.c8c31e1271f4cf2c1e76fc0611a6f5054.ccc0d3a2f330b1404dda5c7a439c58e3a()
at Devolutions.RemoteDesktopManager.Managers.ThreadManager.Invoke(MethodInvoker invoker, Boolean force)
[12-03-2021 15:33:57 PM - 2021.1.11.0 - 64-bit] Error: System.InvalidCastException: Specified cast is not valid.
at System.Windows.Forms.UnsafeNativeMethods.IHTMLDocument2.GetLocation()
at System.Windows.Forms.WebBrowser.get_Document()
at System.Windows.Forms.WebBrowser.get_DocumentStream()
at System.Windows.Forms.WebBrowser.get_DocumentText()
at Devolutions.RemoteDesktopManager.Frames.FreWebView.get_DocumentText()
at Devolutions.RemoteDesktopManager.Frames.FreRootDashBoard.c8c31e1271f4cf2c1e76fc0611a6f5054.ccc0d3a2f330b1404dda5c7a439c58e3a()
at Devolutions.RemoteDesktopManager.Managers.ThreadManager.Invoke(MethodInvoker invoker, Boolean force)
[12-03-2021 15:33:57 PM - 2021.1.11.0 - 64-bit] Error: System.InvalidCastException: Specified cast is not valid.
at System.Windows.Forms.UnsafeNativeMethods.IHTMLDocument2.GetLocation()
at System.Windows.Forms.WebBrowser.get_Document()
at System.Windows.Forms.WebBrowser.get_DocumentStream()
at System.Windows.Forms.WebBrowser.get_DocumentText()
at Devolutions.RemoteDesktopManager.Frames.FreWebView.get_DocumentText()
at Devolutions.RemoteDesktopManager.Frames.FreRootDashBoard.c8c31e1271f4cf2c1e76fc0611a6f5054.ccc0d3a2f330b1404dda5c7a439c58e3a()
at Devolutions.RemoteDesktopManager.Managers.ThreadManager.Invoke(MethodInvoker invoker, Boolean force)
[12-03-2021 15:35:02 PM - 2021.1.11.0 - 64-bit] Error Silent: Unable to register the standard edition

It seems that you get regular crash with embedded IE. Do you have still have IE on your machine?

We are in the process of supported embedded Edge and I'm asking the question just to try to understand the root of the crashes.

Regards

IE is loaded on my machine, but I never use it. I just haven't bothered to uninstall it.

I use Firefox and Chrome for browsing. Other things that might conceivably interfere are a Wireguard tunnel or ESet.