S3: Please check the provided AWS Credentials

Resolved Implemented

S3: Please check the provided AWS Credentials

avatar
steven

Hi,

Busy working with a trial of Enterprise and I am trying to connect to S3 using IAM Access key credentials stored in Secret Server.

When I pass the credentials from the Secret Server IAM secret I get the below error message.

What am I missing?

The secret is stored in Secret Server using the "Amazon IAM Key" template.

If I manually enter the credentials, it works as expected.

All Comments (30)

avatar
steven

This is the log from the S3 connection, so it would appear that RDM is possibly passing on the incorrect information:

Amazon.S3.AmazonS3Exception: The AWS Access Key Id you provided does not exist in our records. ---> Amazon.Runtime.Internal.HttpErrorResponseException: The remote server returned an error: (403) Forbidden. ---> System.Net.WebException: The remote server returned an error: (403) Forbidden.
   at System.Net.HttpWebRequest.GetResponse()
   at Amazon.Runtime.Internal.HttpRequest.GetResponse()
   --- End of inner exception stack trace ---
   at Amazon.Runtime.Internal.HttpRequest.GetResponse()
   at Amazon.Runtime.Internal.HttpHandler`1.InvokeSync(IExecutionContext executionContext)
   at Amazon.Runtime.Internal.RedirectHandler.InvokeSync(IExecutionContext executionContext)
   at Amazon.Runtime.Internal.Unmarshaller.InvokeSync(IExecutionContext executionContext)
   at Amazon.S3.Internal.AmazonS3ResponseHandler.InvokeSync(IExecutionContext executionContext)
   at Amazon.Runtime.Internal.ErrorHandler.InvokeSync(IExecutionContext executionContext)
   --- End of inner exception stack trace ---
   at Amazon.Runtime.Internal.HttpErrorResponseExceptionHandler.HandleException(IExecutionContext executionContext, HttpErrorResponseException exception)
   at Amazon.Runtime.Internal.ErrorHandler.ProcessException(IExecutionContext executionContext, Exception exception)
   at Amazon.Runtime.Internal.ErrorHandler.InvokeSync(IExecutionContext executionContext)
   at Amazon.Runtime.Internal.CallbackHandler.InvokeSync(IExecutionContext executionContext)
   at Amazon.Runtime.Internal.EndpointDiscoveryHandler.InvokeSync(IExecutionContext executionContext)
   at Amazon.Runtime.Internal.RetryHandler.InvokeSync(IExecutionContext executionContext)
   at Amazon.Runtime.Internal.CallbackHandler.InvokeSync(IExecutionContext executionContext)
   at Amazon.Runtime.Internal.CallbackHandler.InvokeSync(IExecutionContext executionContext)
   at Amazon.S3.Internal.AmazonS3ExceptionHandler.InvokeSync(IExecutionContext executionContext)
   at Amazon.Runtime.Internal.ErrorCallbackHandler.InvokeSync(IExecutionContext executionContext)
   at Amazon.Runtime.Internal.MetricsHandler.InvokeSync(IExecutionContext executionContext)
   at Amazon.Runtime.Internal.RuntimePipeline.InvokeSync(IExecutionContext executionContext)
   at Amazon.Runtime.AmazonServiceClient.Invoke[TResponse](AmazonWebServiceRequest request, InvokeOptionsBase options)
   at Devolutions.RemoteDesktopManager.Frames.Embedded.FreEmbeddedS3.c3549d78018a93b2027dfe122072806fe()

avatar
Alexandre Bélisle

Hello,

Thanks for reaching out to Support!

If you right click -> View Password on the Secret Server Entry, are the credentials fetched and resolved properly?

Thanks for keeping us posted.

Best regards,

Alex Belisle