random disconnects using new engine
Hi there,
Using latest version. Frequently when connecting to certain servers, when opening certain menus, client disconnects.
The only fix was to use old legacy engine.
I was able to reproduce this constantly connecting to a windows server 2008 and doing a right click (all the other options default ones).
Thanks,
Marius
All Comments (2)
Hi,
Unfortunately, we no longer actively support Windows Server 2008 (nor is Microsoft, extended support ended in early 2020). In this situation, you can continue using the Legacy, although, be aware that we intend on eventually dropping it. The other solution is to open it in external mode with Microsoft Remote Desktop.
If you can reproduce the issue in something else than a Windows Server 2008, you can enable session logs (Help -> Session Logs), reproduce the issue and send us the resulting log. You can send it directly to me: xfortin@devolutions.net
Best regards,
Xavier Fortin
Dear Xavier,
Thank you for you reply.
I'm sorry to hear that older windows versions are not supported. Nevertheless thank you for an excellent product.
I'll post the logs here in case anyone has a clue of why cliend disconnects. Perhaps is an easy workaround that can be applied:
[10:39:50:831] [16877:0d8ae000] [DEBUG][com.freerdp.core.update] - Primary Drawing Order [0x0a] OpaqueRect
[10:39:50:831] [16877:0d8ae000] [DEBUG][com.freerdp.core.update] - Primary Drawing Order [0x0a] OpaqueRect
[10:39:50:831] [16877:0d8ae000] [DEBUG][com.freerdp.core.update] - Primary Drawing Order [0x0a] OpaqueRect
[10:39:50:831] [16877:0d8ae000] [DEBUG][com.freerdp.core.update] - Primary Drawing Order [0x0a] OpaqueRect
[10:39:50:831] [16877:0d8ae000] [DEBUG][com.freerdp.core.update] - Primary Drawing Order [0x0a] OpaqueRect
[10:39:50:831] [16877:0d8ae000] [DEBUG][com.freerdp.core.update] - Alternate Secondary Drawing Order [0x0d] Frame Marker
[10:39:50:831] [16877:0d8ae000] [DEBUG][com.freerdp.core.update] - Secondary Drawing Order [0x05] Cache Bitmap V2 (Compressed)
[10:39:50:831] [16877:0d8ae000] [ERROR][com.freerdp.core.update] - [0x05] Cache Bitmap V2 (Compressed) - SERVER BUG: The support for this feature was not announced! Use /relax-order-checks to ignore
[10:39:50:831] [16877:0d8ae000] [ERROR][com.freerdp.core.update] - order flags 03 failed
[10:39:50:831] [16877:0d8ae000] [ERROR][com.freerdp.core.fastpath] - Fastpath update Orders [0] failed, status 0
[10:39:50:831] [16877:0d8ae000] [ERROR][com.freerdp.core.fastpath] - fastpath_recv_update() - -1
[10:39:50:831] [16877:0d8ae000] [ERROR][com.freerdp.core.fastpath] - fastpath_recv_update_data() fail
[10:39:50:840] [16877:0d8ae000] [DEBUG][com.freerdp.core.rdp] - CONNECTION_STATE_ACTIVE - rdp_recv_pdu() - -3
[10:39:50:840] [16877:0d8ae000] [ERROR][com.freerdp.core.transport] - transport_check_fds: transport->ReceiveCallback() - -3
[10:39:50:840] [16877:0d8ae000] [DEBUG][com.freerdp.core.rdp] - transport_check_fds() - -1
[10:39:50:840] [16877:0d8ae000] [DEBUG][com.freerdp.core] - rdp_check_fds() - -1
[10:39:50:840] [16877:0d8ae000] [ERROR][com.freerdp.core] - freerdp_check_fds() failed - 0
Marius