Ability for Admin to Reset Password Hub 2fa
0 vote
hello,
It recently came to our attention that an admin can not force a 2fa change or reset a user password as the account is not directly linked to the product.
While the security is understood, this is extremely a problem in a business environment or MSP controlled IT where users are supported.
Most products allow an administrator the ability to at least force a password change and a 2fa reset.
Even Office 365 admins can do this. :)
Currently, it seems an user would need to do additional tasks to get it reset which involve your IT if they do not have the recovery key.
Is this something that is or can be considered changing?
Thank you!
Joe
All Comments (3)
Hi,
We are currently working on an "organization" feature that will allow an admin to request 2FA & password change on user accounts.
Affected users will then be prompted to make the change upon sign in or will be denied access.
A "locking" feature will also be available, this will allow an admin to prevent sign in with a compromised account.
Regards,
Richer Archambault
Great!! any ETA?
I can't give you any date but all our effort are concentrated on this feature so it can be available soon!
Richer Archambault