Hello,
Could someone please help us with the following problem.
After updating RDM to 2020.3.16.0 64-bit, the usernames and passwords no longer appear in opened sessions in Internet Explorer. Is this a bug in the newest release? Of perhaps should we change a setting?
In the previous release we used (2020.1.20.0) it worked perfectly.
Thanks,
Jan
Hello,
If you are launching the session in embedded mode, indeed, Internet Explorer has been deprecated. I would recommend using Chrome embedded instead.
If you are launching the session in external mode, I would recommend using our web extension in Google Chrome
https://devolutions.net/web-login
Best regards,
Jeff Dagenais
Hello Jeff,
Thanks for your answer.
No, we really need IE. We use it in external mode.
How can we retrieve the original behavior which was that user name and password were passed to the IE browser?
Thanks and regards,
Jan
Hello,
I think that we still support it in embedded mode or undocked. Could you give it a try?
Regards
David Hervieux
Hi David,
Yes, I tried. But is doesn't work: usernames and passwords won't show up in IE.
How can we retrieve the original behavior which was that user name and password were passed to the IE browser?
Thanks and regards,
Jan
Hello,
Do you have the url so could test it in embedded?
Regards
David Hervieux
Sure,
That is https://livits.abu.nl/cms/admin/login.aspx
Thanks for your help,
Jan
PS
Maybe use the chat instead?
Hello,
Indeed, you can use the chat button to start a chat with an agent in my team. Simply refer to this forum and they will try to help you online if you decide to use this channel.
On a side note, I assigned this topic to my colleague Samuel. He will perform some tests and get back to you shortly.
Best regards,
Jeff Dagenais
Thanks for the help!
@everyone,
janvangurp went on our chat at the end of the day and we have been able to perform the authentication with IE in embedded mode. We also updated several sessions at the same time and everything is now working!
Thanks for working with us janvangurp.
Best regards,
Jeff Dagenais