I have 9 users sharing an SQL database of connections

Disabled

Published 5 years ago

One of my users (a MAC user) gets the following message when he tries to connect to the shared source:
A database upgrade is required. If you don't upgrade, the data source will not be available. Data source name: Share connections
Current version 0
Target version 669

has anyone seen this before?
thanks
Chris

Database Upgrade

All Comments (3)

Jeff Dagenais

Published 5 years ago

Hello,

What version of RDM Windows and RDM Mac are you running?

Best regards,

Jeff Dagenais

chrisbuck

Published 5 years ago

Oh interesting, I replied straight back to the email for this but it didn't write into here.
windows is running 2020.2.19.0 64bit
mac is running 2020.3.1.0

the mac says it needs an upgrade but is on the newer version.

thanks

Chris

Jeff Dagenais

Published 5 years ago

Hello,

The version of RDM mac is too high for the version of your RDM Windows. Is it possible for you to upgrade your RDM Windows? If yes, you can download it here
https://remotedesktopmanager.com/home/downloadenterprise

Please note that a database upgrade is required
https://help.remotedesktopmanager.com/database_upgrade.html

Best regards,

Jeff Dagenais