Unable to connect to your DataSource
We constantly get the message "Unable to connect to your DataSource" Typically after computers wake up from sleep but sometimes due to network conditions. We are using the Azure SQL source.
There should be another button: Reconnect. I never want to go offline as I know the DataSource is reachable.
May want to make this auto re-connect after sleep as well.
2020-11-14 08_30_18-Remote Desktop Manager - Unable to Connect to your Data Source.png
All Comments (3)
What version are running?
We've added some resilient connection handling in version v2020.1.10. The app should automatically retry if the connection fails.
Stéfane Lavergne
2020.3.16.6 64 bit
I am seeing these disconnects more frequently. Certainly EVERY time it wakes up from sleep.
Thank you, we will need to investigate.
If you have anything relevant in Help > Application Logs, please send it our way. (Report > Send to Support)
Best regards,
Stéfane Lavergne